Integrating Payment Gateway recognizes the importance of safeguarding personal information and details. It provides this Privacy Policy concerning website access and use. For this Privacy Policy, a Service user may be a merchant/seller/biller, a customer/buyer/consumer, or any other person who uses the Services. This Privacy Statement will assist you in understanding our policies and procedures for collecting, handling, and using your information.

By using our Services via the Sites, you agree to this Privacy Policy and consent to processing your Information (Personal Information and Sensitive Personal Data or Information). If you disagree with this Privacy Policy, do not use our Services or install and use the mobile application in any way.

Information Collection

This Privacy Policy governs how we manage data collected from I merchants/sub-merchants who use or may use our payment gateway services; and (ii) consumer information we collect during our business.

We collect your information as a merchant/sub-merchant through the registration process, the service agreement we execute, and various submitted documents of your creditability that are required from time to time. We may request personal information from customers when submitting a form, such as name, address, phone number, and e-mail address. We use this information to protect the merchant and ourselves from risk.

We collect your profiling information, correspondence information, the domain name from which you contact us, the pages you request, the products you purchase, the referring site, and the time you spend on the site as a customer. We log IP addresses, the type of operating system that your computer uses, and the type of browser software that you use for everyone who visits any of our merchant’s websites/purchase pages. We may also collect your Service Usage and Transactional Information; one-time passwords if you have agreed to them; Correspondence Information; cookies, and so on.


We value your privacy and strive to foster trust and confidence on the internet. As a result, we believe it is necessary to inform you of the information that this site collects and tracks and what we do with the information we collect. We collect and use your information to send you updates, improve our services, improve user experience, Ad Personalization, faster transactions, for risk checks, strengthen our security checks, for analysis, and to offer you new features in the existing services you use or to offer you an entirely new products/services that may be of your interest. It is clarified that any information collected or provided by users to us is the property of Integrating Domestic/International Payment Gateway. We may use it in whole or for any legitimate purpose, at our sole discretion and without compensation to you. You now confirm that you have no objections to using the information described above. We will market to you using your data.


Our company’s information security is critical. We use Secure Sockets Layer (SSL) software to encrypt the data you enter during transmission to ensure the safety of your information. We keep information collected on secure computers. We use advanced security technology to prevent unauthorized users from accessing our computers. Keeping your Login ID/password and computer safe against unauthorized access would be best. Make sure to keep the password you use to access our services safe.

We take reasonable precautions to protect the personal information you provide to us. Unless required to provide Services to you, such as banks and card associations, do not disclose this information to other individuals or organizations. We will, however, share information with other companies and organizations for fraud prevention and risk reduction. You acknowledge and agree that we may, under controlled and secure circumstances, share your Information with our affiliates, associates, or third parties with whom we have a legal arrangement to send you updates/communications, improve the product, personalization, offer new features in the existing services you are availing, offer new products/services which may be relevant for you, and Service efficiency.

We may disclose your Information following applicable laws, a directive or order of a government entity or statutory authority, or any judicial or regulatory authority, or to law enforcement agencies in connection with any official investigation, including, but not limited to, cyber incidents, prosecution, and punishment of offences. You agree that Integrating

Payment Gateway may monitor and disclose Information as needed to comply with any law, regulation, or governmental request. We may transfer Your Information or additional information collected, stored, and processed by Integrating Payment Gateway to any other entity or organization in India or outside India only if it is required to provide Services to You in connection with the Application. We will work with the appropriate law enforcement agencies to investigate allegations of illegal activity.

We will only disclose your information by this Privacy Statement. We will seek your permission before using it for any other purpose. Assume you decline to provide us with information. In that case, we will, unfortunately, be unable to provide you with the Services.


We work to ensure the security of your information during transmission by employing appropriate software that encrypts the data you enter. This encrypted data is kept on secure systems/computers. We use advanced security technology to prevent unauthorized users from accessing our computers.

We’ve also put in place information security practices and standards. To protect your information with us from unauthorized access, use, modification, damage, disclosure, or impairment, we have in place information security programmes and policies that include managerial, technical, operational, and physical security measures that comply with Indian laws. ISO 27001 certification has been obtained.

However, because no data/information sent over the internet is entirely secure, we cannot guarantee or warrant the security of any information you provide. Furthermore, we make no guarantees about the security of any information you transmit or share on the Site; you do so entirely at your own risk.

We strongly advise you to keep your information private and only share it with those who need it. Any information you provide when using our Services in an open, public environment or forum, including (but not limited to) any blog, chat room, community, classifieds, or discussion board, is subject to disclosure. (a) is not considered confidential, (b) is not considered Personal Information, and (c) is not protected by this Privacy Policy. Because such public environments are accessible to third parties, such information may be collected or used for their own purposes. We are not responsible for any breach of security or the actions of any third parties who receive the information illegally in case of abuse or violation of security. We will not use customer information for mailing lists, surveys, or any other purpose other than performing our services.

Changes to the Privacy Policy

Integrating Payment Gateway reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time. Integrating Payment Gateway will update the website if the Privacy Policy is changed. Users should revisit this page regularly to stay updated on our privacy practices. Unless otherwise stated, changes become effective immediately after they are posted. Continued access or use of the Services constitutes your acceptance of the changes and the amended Privacy Policy. However, if you disagree with the changes, please do not continue to use the Services or provide us with Personal Information.

Changes to your Information

If you (or Merchant) want to view the information we’ve collected from you and your customers, or if you’re going to correct your data, your customer’s billing/shipping details, or their IP addresses, please go to the Merchant Login page and log into your account to view the above details and review your Information. If you have any questions or suggestions, please contact us at

If you are a customer and would like to view the information we have collected about you, or if you would like to correct your information or details, please send us an e-mail at

The User may withdraw their consent for Integrating Payment Gateway to collect, receive, possess, store, deal with, or handle their information by sending us an e-mail at In this case, Integrating Payment Gateway will be unable to provide you with the Services. However, the Integrating Payment Gateway will be able to keep such information for the duration of the applicable laws.


We reserve the right to report any illegal activity by any User, including our merchants and their customers, to law enforcement for prosecution. Please keep in mind that we have no control over the actions of our Sub-Merchants, customers, or visitors.


Integrating Payment Gateway, please contact us at if you are experiencing any problems or require any information or assistance from us. If you have any objection about the collection, receipt, possession, storage, dealing, or handling of Personal Information provided by you, please contact our Grievance Officer at the following address:

Introduction to Privacy Policy

This privacy policy (the “PRIVACY POLICY”) governs your use of the Integrating website, hosted at, the Services (as defined in the Integrating “Terms of Use”), and Integrating Payment Gateway applications on mobile platforms (Android, Blackberry, Windows Phone, iOS, and so on) (collectively, “Integrating Payment Gateway” or “WEBSITE”). It does not apply to any third-party websites linked to them or any relationships you may have with the companies listed on Integrating Payment Gateway.

The terms “WE,” “OUR,” and “US” refer to Integrating Payment Gateway. The words “YOU,” “YOUR,” and “USER” refer to you as a user of Integrating Payment Gateway. The term “PERSONAL INFORMATION” is any information you provide that allows you to be contacted or identified, such as your name, phone number, e-mail address, and any other data tied to such information. Our practices and procedures for collecting and using Personal Information are outlined below to ensure your safe use of the Website.

We have incorporated reasonable security practices and procedures appropriate for the protected information assets and the nature of our business. While we strive to provide security that exceeds industry standards, we cannot guarantee or warrant the complete security of all information transmitted to us by you due to the inherent vulnerabilities of the internet. You confirm to be bound by this Privacy Policy by accessing this Website. You now agree that we may collect, use, process, and share your Personal Information as described below. Do not use the Website if you do not agree with these terms. It is clarified that the separate terms and conditions form an integral part of your use of this Website and should be read in conjunction with this Privacy Policy.

Information we collect and how we use it

Your Personal Information is collected, received, and stored by us. Assume you give us your third-party account credentials (“THIRD PARTY ACCOUNT INFORMATION”). If you authorize such transmissions, you understand that some content and information in those accounts may be transmitted to your account. This Privacy Policy applies to Third Party Account Information that has been communicated to us. You may opt not to provide us with certain information. However, you will be unable to register with us or use some of our features and services.

We make commercially reasonable efforts to limit the collection of Personal Information to what is required to fulfill the purposes listed below. If we use or intend to use your information for a purpose other than the one for which it was collected, we will seek your permission first.

The Personal Information we collect will be used only to enable you to use our services, to help promote a safe service, to calibrate consumer interest in our products and services, to inform you about online offers and updates, to troubleshoot problems, to customize the User experience, to detect and safeguard us against any error, fraud, and other criminal activity, to collect money, to enforce our terms and conditions, and as otherwise described to you at the time of collection.

Account information of Merchants

Assume you create an account to access the full range of services available on Integrating Payment Gateway. In that case, we will request and record Personal Information from you, such as your name, e-mail address, and mobile phone number. We may collect and store your Sensitive Personal Data or Information (including, but not limited to, credit card, debit card details, bank account, and know your customer (“KYC”) documents as per RBI regulations, as well as any other information that the User may choose to save in the User account created with Integrating Payment Gateway]. We use your e-mail id to send you updates, news, and newsletters (if you choose to subscribe to the newsletter during signup or later) and to contact you on behalf of other Users (such as other Users who send you friend requests, personal messages, or further social collaboration based events). 

[If you do not wish for any communications to reach you from us that are not relevant to you or your use of our services, please click the unsubscribe link at the bottom of such e-mails. 

We send transactions and SMS alerts to your mobile number based on your preferences. If you do not wish for any communications to reach you, such SMSs from us, please notify us at support, and we will stop sending you SMSs. Incorporating a Payment Gateway ensures that your Personal Information will not be made public or sold to a third party.

The User shall have the option to delete any provided information, including Personal Information. Assume a User chooses the erasure option. In that case, Integrating Payment Gateway must delete all user data from its servers.

Customer Information

Making payments through Integrating Payment Gateway checkouts, we store customer information such as an address, mobile number, Third Party Wallet details, Card Details, and e-mail addresses. However, we only share information with respective businesses when customers choose to share information on companies powered by Integrating Payment Gateway applications. However, Integrating Payment Gateway is not responsible for any misuse of this information by the business or individuals associated with the company with whom the customer shares the information.


We collect information about your use of Integrating Payment Gateway, such as searches you conduct, pages you view, browser type, IP address, location, requested URL, referring URL, and timestamp data. We use this information to administer Integrating Payment Gateway and provide you with the best security and service possible. We also use this information in aggregate to perform statistical analyses of User behavior and characteristics to gauge interest in and use of the various Integrating

Payment Gateway areas. This aggregate information, however, cannot be used to identify you.

We own all intellectual property rights to the Website and its contents. You reserve no right, title, or interest in any downloaded material due to downloading or copying. Under applicable law, the Website is protected by copyright as a collective work and compilation (meaning the collection, arrangement, and assembly) of all the content on this Website. We own all our logos, product and service marks and names, trademarks, copyrights, and other intellectual property, whether registered or not (“OUR IP”). You confirm not to display or use Our IP without prior written permission. Without our express written permission, nothing on this Website or its content should be construed as granting the User any licence, right, or interest in and to Our IP.


Cookies are sent to your computer for us to uniquely identify your browser and improve the quality of our service. Cookies are small information that a website sends to your computer’s hard drive while viewing the site. Session cookies (which expire when you close your browser) and persistent cookies may be used (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser’s help file instructions. Some Integrating Payment Gateway areas may not function properly if you disable cookies. Integrating Payment Gateway employs third-party tools that may collect anonymous information about your visits to Integrating Payment Gateway and interactions with Integrating Payment Gateway products and services via cookies.

Third parties may use data about your visits to Integrating Payment Gateway products and services and other websites to target advertisements for Integrating Payment Gateway products and services. This process does not collect or use any personally identifiable information. These third parties do not know or have access to Integrating Payment Gateway’s Users’ names, phone numbers, addresses, e-mail addresses, or any other Personal Information. Integrating an Payment Gateway Users can choose not to share this information with third parties by deactivating cookies, which vary by browser. Please consult your browser’s help file to learn how to deactivate cookies on your browser.


We may investigate, enforce, and apply our terms and conditions and Privacy Policy based on the information we collect concerning your use of Integrating Payment Gateway (including your Personal Information).

Transfer of information

We do not share your Personal Information with any third party, except financial institutions such as banks, RBI, or other regulatory agencies (as required), and to provide you with services that we offer through Integrating Payment Gateway, conduct quality assurance testing, facilitate account creation, provide technical and customer support, or any specific services such as synchronization of your contacts with other software applications. These third parties are only permitted to use your Personal Information to provide your requested services.

We may share your Personal Information with our parent company, subsidiaries, joint ventures, or other companies under common control that we may have now or in the future (collectively, the “AFFILIATES”), in which case we will require them to honor this Privacy Policy. Assume another company buys our company or our assets. In that case, that company will have access to your Personal Information. It will be subject to the rights and obligations outlined in this Privacy Policy.

  1. Take action in response to suspected illegal activities; 
  2. Enforce or apply our terms and conditions and Privacy Policy; 
  3. Comply with legal procedures, for example, a search warrant, subpoena, statute, or court order; 
  4. Or protect our rights, reputation, and property, or the rights, reputation, and property of our Users, Affiliates, or the general public.

Please remember that we are under no obligation to question or contest the legality of any search warrant, subpoena, or other similar governmental requests we receive.

We may disclose aggregate information about User behavior to third parties in connection with an existing or prospective business relationship with those third parties, such as advertisers and content distributors. We may, for example, reveal the number of Users who have been exposed to or clicked on advertising banners.


Any references to third-party names, marks, products, or services on this Website, as well as hyperlinks to third-party websites or information, are provided solely for your convenience. They do not imply our endorsement, sponsorship, or recommendation of the third party, information, product, or service. We do not share your Personal Information with third parties, except as stated herein. We are not liable for their data protection practices. We recommend that you read the privacy policies on all third-party websites.

User access to Personal Information

You can change some of your Personal Information and privacy preferences as a registered Integrating Payment Gateway User by going to the “Account” section of this Website.


Your password protects your account. We employ industry-standard safeguards to protect the Personal Information stored in our database. We adhere to industry-standard best practices in information security, as stated on our website. We block access to your Personal Information to employees and contractors who require it to perform their job functions, such as customer service representatives. If you have any concerns about Integrating Payment Gateway’s security, please contact us at

You now acknowledge that Integrating Payment Gateway is not liable for information intercepted over the internet. You now release us from any claims related to the unauthorized use of intercepted communication.

Terms and modifications to this Privacy Policy

Our Privacy Policy is subject to change without notice at any time. Please review this policy regularly to ensure that you are aware of any changes. These changes will take effect immediately for Integrating Payment Gateway users. 

Please keep in mind that you are always responsible for keeping your Personal Information up to date, including providing us with your most recent e-mail address. Assume you do not want us to change how we use your Personal Information. So, you must promptly notify us that you wish to deactivate your account with us. Continued use of Integrating Payment Gateway following any change/amendment to this Privacy Policy indicates your acceptance of such changes and agreement to be bound by the terms and conditions of such changes. 

Applicable law

Your use of this Website will be governed and construed following Indian law. Users agree that any legal action or proceedings arising from your service will be brought solely in the competent courts/tribunals with jurisdiction in India, and they irrevocably submit to the jurisdiction of such courts/tribunals.

Complaints and Grievance Redressal

Assume you contact us to provide feedback, file a complaint, or inquire about something. In that case, we will record any Personal Information and other content you include in your communication so we can respond to it effectively. Any complaints or concerns regarding your Personal Information or the content of this Website, or any dispute or breach of confidentiality or any proprietary rights of User during the use of the Website, or any intellectual property of any User, should be immediately reported in writing to the  E-mail: